SEND Inclusion Consultation Service

Ensuring everyone can access your services

Expert SEND inclusion audits and consultations for transport hubs, visitor attractions, public buildings, and community venues.

Why Inclusive Design Matters

Many public spaces can be challenging for people with autism and other SEND needs. Busy environments, unclear signage, bright lighting, loud noises, and crowded areas can make everyday experiences stressful and difficult to navigate.

Small changes can make a big difference. By creating spaces that are easier to understand, navigate, and use, organisations can help more people access their services with confidence.

Common barriers include:

  • Sensory overload from noise, lighting, or crowds

  • Confusing layouts and wayfinding

  • Limited quiet spaces

  • Communication and information barriers

  • Lack of staff awareness and understanding

Our inclusion consultations help identify these barriers and provide practical recommendations to make your environment more welcoming, accessible, and inclusive for everyone.

case study material

Case Study: Brittany Ferries Ferry Terminal

Key Benefits of Our Advisory Service

  • Assurance of Local Authority support

  • National safety and quality benchmarks via the Outdoor Education Advisers’ Panel (OEAP)

  • Access to up-to-date national guidance and documentation

  • Regular safety alerts and notices

  • External review of your safety management systems

  • Networking and practice-sharing across Plymouth and the wider South West region